My Toshiba saga goes like this.
Once upon a time a computer tech challenged but beautiful woman bought a Toshiba laptop computer, computer tech challenged beautiful woman was me and once upon a time meaning Feb. 4, 2011.
The first event in this saga was, 6 months in the DVD drive crapped out, didn’t want to send it back to be fixed just for a $30 investment so I bought an external DVD drive, 9 months later the Hard Drive went out so I sent it back to be repaired.
The tech person on the phone told me to take the hard drive out before sending it back so I did.
Got a call a few days later asking, where’s the hard drive?
They sent the computer back.
I put the hard drive back in and sent it back to them.
They replaced the hard drive and the DVD drive and re installed windows, that was in October 2011.
March 2012, 6 months later …. again, the DVD drive and the touch pad crapped out and I lost the system operating part of my windows.
Called Toshiba tech, I knew the touch pad was out of warranty but expected them to honor the DVD drive since this one was only 6 months old, well, imagine my “not so surprise” when they said no, the warranty had expired and they would not honor the 6 month old DVD drive that they had replaced, but they could help me fix my windows for the low low price of $49.99.
I told them in no uncertain terms where to stick it and told him, him being Felix, that I would expect Toshiba to man up and replace the new parts and the windows that they installed. Fat lot of good that did me.
So, once again being a beautiful but naive computer owner, I took it to a local repair shop. I knew right away the guy was an idiot and should have walked out but I didn’t, he confirmed his idiotness when I picked the computer up.
I left instructions for the touch pad and DVD drive to be repaired and to find and fix the problem with windows.
When I returned to pick up the computer, he said that he couldn’t fix the DVD drive or the touch pad and he didn’t have the parts to replace them. Order them dumbass!! On the windows he just upgraded my windows but didn’t bother to find out for sure what the problem was, he figured it was a virus, but he put the new windows over what was still working on the old windows which means, if there was a virus, it’s still there.
I bought a new computer because I don’t trust the Toshiba to work consistently. So now I have a totally worthless piece of shit, one year old, Toshiba Laptop.
I’m trying to live up to my promise to Toshiba of telling everyone I know not to buy their crappy product because they won’t stand behind it.
I now have an HP because it’s cheaper to replace every year, if need be, than a Toshiba. I have an old Acer that I used to bitch about all the time, never again, Acer is far superior to Toshiba, I’ve had it for 4 years and it still works.